Instructions regarding cancellation rights for consumers about the delivery of digital goods on non-physical media.
A consumer is every natural person that performs a legal transaction without the explicit intent to further his or her own business objectives.
You’re eligible to cancel this contract without a specific reason over the course of 14 days after the contract has been enacted. To take advantage of your cancellation rights, send us a clearly formulated statement via mail or e-mail about your intent to cancel the contract. For your cancellation rights to remain valid, it’s enough to send your request before the 14 days have passed.
Premature Expiration of Cancellation Rights
Cancellation rights do not apply to contracts regarding the delivery of goods that aren’t prefabricated and for whose production an individual instruction by the consumer is needed or which clearly are tailored to the customers personal needs.
Consequences of Cancellation
Choosing to cancel the contract prompts us to reimburse the customer over the full sum thas has been paid, including delivery costs, except for additional costs that came up as a consequence of the customer choosing a different way of delivery other than our standard procedure. We will order the reimbursement right away but not later than 14 days after the cancellation was received by us. We will use the same payment method for the reimbursement as was used for the initial payment if nothing else has been arranged. We won’t charge any fees for the reimbursement.